Frequently Asked Questions

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Here are some of the most commonly asked questions about SIGMA Auction.

How do I bid on a SIGMA Auction online auction?
  1. You will first need to create an account through BidSpotter.
  2. Once you’re logged in, visit our Bidspotter profile, locate the auction you’re interested in, and sign-up through the “Sign-up to bid” button located at the top of the auction page. All auctions are hosted online and close at specific times so you will need to be logged in at the time of the auction in order to participate.
  3. Some auction lots may have a reserve price associated with them. If there is a reserve price on a lot you are interested in, please contact SIGMA Auction and request the reserve price information.
When am I required to pay for my purchased items?

Payment is required within 48 hours after receipt of invoice. Invoices are sent after the last lot of the auction closes.

What forms of payment do you accept at your auctions?

We accept payments through wire transfer, ACH, PayPal, and credit card (Visa, MasterCard, Discover, AMEX). Credit card payments are only accepted for invoices less than $5,000.

What is a buyer's premium?

The buyers’ premium is an advertised percentage added to the highest bid to determine the total price to be paid by the buyer. For example, if there is a 10% buyer’s premium and an item sells for $100.00, the high bidder will pay $110.00 plus an applicable sales tax. The standard auction buyer’s premium is 18%.

Do you charge sales tax?

Yes. Sales tax is charged based on the location of the lot item. If your company is tax exempt, the tax exempt form will be requested prior to payment of the invoice.

I’d like to preview the equipment, when is that available?

Each auction will have a set inspection period which will depend on the auction’s dates and timeframes.

When can I remove my items?

Each auction will have a different removal date depending on location and the type of lot item that is being removed. On average, winning bidders are given up to 4-weeks to remove their equipment from the location of the lot.

What does the rigging fee include? Can I do my own Rigging?

The rigging fee is the fee the rigging company charges to load the piece of equipment onto the customers’ trailer for domestic shipping. International shipping may require additional charges and/or custom shipping crates that will be in addition to the posted rates. All rigging must be performed by our approved rigger for each sale. There may be exceptions granted for small items in some cases, but it is always best to consider all posted rigging fees when bidding.

What type of trailer do I send to pick up my equipment?

SIGMA Auction offers the use of our in-house logistics team. They can assist with coordinating any transportation methods you need to ensure your equipment arrives safely at your facility. To learn more about how our team can help you, contact us here.

Please remember:

  • No item may be removed until the last item has been sold.
  • No removal may begin until payment in full has been made.
  • We reserve the right to delay the removal of any item until we talk to your bank/financial institution. 
  • All items must be removed by the date posted at the auction site or be subject to storage charges, other fees or will be considered abandoned.
  • Refunds/Adjustments – No refunds or adjustments will be made once items have been removed from the property. All refunds or adjustments are solely at the discretion of the auction company. Small items left longer than 24 hours are not subject to refunds.

Still have some unanswered questions?
Our team is here to help.